Account

No, you can place an order as a guest. However, creating an account allows you to track your orders, manage your preferences, and enjoy a faster checkout process in the future.

Click the "Sign Up" or "Create Account" button on our website. Fill in your email, name, and password, then click "Submit." You’ll receive a confirmation email to activate your account.

Click "Forgot Password" on the login page. Enter your registered email address, and we’ll send you a link to reset your password.

Order

Yes, you can cancel or modify your order within 24 hours of placing it. Please contact our customer support team at service@abhair.com as soon as possible.

You can easily check the status of your order by following these steps:

Order Confirmation Email: After placing your order, you’ll receive a confirmation email with your order number. Keep this email for reference.
Tracking Email: Once your order ships, we’ll send you a tracking email with a link to track your package in real time.
Account Dashboard: If you created an account during checkout, log in to your account on our website to view your order history and status.
If you need assistance, contact us at service@abhair.com.

Your order might have been canceled due to one of the following reasons:

  • The item you ordered is out of stock.
  • Payment could not be processed successfully.
  • There was an issue verifying your shipping address.

If your order was canceled, you’ll receive an email with further details. If you have any questions or would like to reorder, please contact our customer support team at service@abhair.com.

Payments

We accept Visa, MasterCard, American Express, Discover, JCB, PayPal, and store credits. We also offer the option of paying in 4 interest-free installments using Shop Pay Installments.

Your credit card will be charged as soon as the order is accepted and processed.

Shipping & Delivery

We offer free standard shipping on all US domestic orders. Please note that, we only ship to the continental U.S., not including Puerto Rico, the Virgin Islands, Hawaii,Guam, or Alaska. For full details, visit our Shipping page.

USA: 5-7 working days; International: 10-15 working days (may be longer for slow-to-ship countries)

Tracking information will be provided via email after the shipping label has been created.

Please refer to our Returns & Exchanges policy for assistance.