Shipping Policy
We are committed to delivering your orders quickly and efficiently. Below is an outline of our shipping policy, including detailed shipping charges, processing times, and important guidelines to ensure a smooth delivery experience.
1. Domestic Shipping (United States)
| SHIPPING METHOD | SHIPPING COST | PROCESSING TIME | SHIPPING TIME |
|---|---|---|---|
|
FedEx Standard Shipping |
Free | 1–2 business days | 5 to 10 business days |
Restricted Addresses & Locations
* Please note that we do not ship to U.S. territories, including Puerto Rico, the Virgin Islands, Hawaii, Guam, or Alaska.
* FedEx does not deliver to P.O. Box, APO/FPO, P.M. Box, and distribution center addresses. Please provide a valid residential or business address during checkout to ensure successful delivery.
2. International Shipping
abHair.com now offers International Shipping! We’re excited to serve customers around the globe. Please review the following guidelines before placing your order:
- Shipping Cost: $29.99 flat rate for all international orders.
- Countries Served: We ship worldwide; however, please confirm that your country allows the import of hair products.
- Processing Time: International orders are processed within 1–2 business days.
- Delivery Time: International shipping typically takes 10–15 business days, depending on customs clearance and your location.
3. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your package in real time:
- Visit the carrier’s website (provided in the email).
- Log in to your account on our website to view your order status and tracking details.
4. Important Notes
- Customs & Duties: For international orders, customers are responsible for any customs fees, taxes, or duties that may apply. These charges vary by country and are not included in the shipping cost.
- Incorrect Address: Ensure your shipping address is correct at checkout. We are not responsible for delays or lost shipments due to incorrect addresses.